Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@sneakerchainco.com

Once you place your order you can expect your order to be dispatched within 24 hours. With our current cutting edge technology, once an order is placed online your order is processed within a few minutes. We do offer tracked postage via Royal Mail on all orders. Depending on the postage option selected (standard or recorded) you can expect delivery within 1-3 working days.

Yes, you can! After placing your order you will receive an order confirmation via email. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier. 

Yes, we do! We offer regular discounts and promotions. Keep your eyes peeled for the latest deals on our website and social media.

Delivery times will depend on the postage service you select. Once payment is confirmed your order will be packaged. Delivery can be expected within 10 business days.

Please visit our Returns & Exchanges page for more information.

It’s not required to create an account. But, having an account provides easier checkout, the ability to create and send a wishlist, and a customized shopping experience.